LIVEHELPNOW FREE DOWNLOAD

For us and for them. Apart from live chat and customer service ticket management, LiveHelpNow also offers self-service options and knowledge base management applications. John from Chartify, LLC. Decreases amount of unnecessary calls into our call center, freeing up our agents for other troubleshooting calls. Less than 2 years. For free software advice, call us now!

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Few years back I ran into an issue when if no agent in a department was not logged in, the depart would should up in the chat window.

LiveHelpNow Software

The customer service is great, prompt, helpful. For example SMS chat started by a customer with LHN showing all previous conversations by the same livdhelpnow which were done in the past by email, chat, phone, facebook, etc giving us full picture and enabling us to provide the best customer service we can.

It works well, for the most part. LiveHelpNow customizable dashboard screenshot. Pros How easy it is to use, the info it give us about the customer, and how the chat boxes are easy for the customer to read and use Cons Wished they made the software for Imac computer systems.

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Just awesome Cons Would love to see themes added to the operator console.

livehelpnow

Decreases amount of unnecessary calls into our call center, freeing up our agents for other troubleshooting calls. Cons Wish, the welcome chat window was visually customizable similar livehelpniw modern chat system.

Bac from Navien Inc. Mark from IT Admin, Retail. It is simple but kind of ugly, though that doesn’t affect the performance of the product or anything.

LiveHelpNow | BigCommerce

Overall, good product to use. Cons The UI could use an update. Currently it only allows me licehelpnow choose one option. These applications can be purchased on a standalone basis or bundled into one integrated helpdesk suite. Pros It was very easy to set up. Not sure what else I can point out here, the software is simply done by someone who knows call center business.

It handles customers request through a chat window, and supports option to tag every chat into respective categories automatically or manually.

Cons We have had only minor issues where our agents get locked out of the LiveHelpNow application. We have had only minor issues where our agents get locked out of the LiveHelpNow application.

Ratings Snapshot 5 stars. Showing 1 – 5 of 69 results. Call us today for a fast, free consultation. It’s definitely very easy to use as well. Would love to see themes added to the operator console. LiveHelpNow offers a suite of cloud-based helpdesk software designed to track sales and leads, monitor brand loyalty and manage customer interactions. Supported Operating System s: I hate to have a extra chrome tab open and accidentally close it when working on my website and i close the chat out.

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How easy it is to use, the info it give us about the customer, and how the chat boxes are easy for the customer to read and use. For free software advice, call us now! Sometimes things glitch out but restarting the client usually solves the issue.

LiveHelpNow Software – Reviews, Pricing & Demo

About LiveHelpNow LiveHelpNow offers a suite of cloud-based luvehelpnow software designed to track sales and leads, monitor brand loyalty and manage customer interactions. John from Chartify, LLC.

livehelpnow

It’s a pretty simple bit of software, so there’s not much I can say I dislike about it.